We hope that you are always satisfied with any products that you purchase from Fett's, Inc. If there is a problem with a purchase please contact us. We will do our best to resolve the situation. Items purchased may be returned in new condition within 30 days of purchase date for a full refund. Refund will be processed within three business days of our receipt of returned merchandise. Please attach a copy of your original invoice. If you have any questions, please contact us at firstname.lastname@example.org.